Administrative Support & Application Support Services

A 100% advance payment is required before the commencement of all Administrative Support and Application Support services.

Other Services

For all other services, payment shall be made as follows:

• 50% advance payment before the commencement of the project.
• 50% balance payment upon project completion or according to the mutually agreed project milestones.

For long-term projects or annual service agreements, customized payment schedules may be agreed upon in writing.

Payments may be made through any of the following methods:

• Bank Transfer
• UPI Payment
• International Wire Transfer
• Cheque
• Other payment methods approved by Spartan HR & Admin Solutions

All applicable bank charges, transaction fees, intermediary bank charges, and currency conversion charges shall be borne by the client.

Invoices will be issued according to the agreed quotation, proposal, or service agreement.

Unless otherwise agreed in writing:

• All invoices must be settled within 7 working days from the invoice date.
• Delayed payments may affect project timelines and service delivery.

Spartan HR & Admin Solutions reserves the right to suspend ongoing services until outstanding payments are cleared.

Clients are requested to share the payment confirmation, bank transaction receipt, UTR number, or payment screenshot immediately after completing the payment.

This enables timely verification and ensures uninterrupted commencement or continuation of services.

If payment is not received within the agreed due date, Spartan HR & Admin Solutions reserves the right to:

• Suspend ongoing work.
• Delay submission of applications or documentation.
• Withhold project deliverables.
• Suspend access to completed work.
• Charge additional administrative fees where applicable.
• Terminate the service agreement after reasonable notice.

Unless specifically stated in the quotation or agreement, the following charges shall be borne by the client:

• Government Fees
• Licensing Fees
• Work Pass Application Fees
• Visa Fees
• Translation Charges
• Courier Charges
• Domain Registration Fees
• Web Hosting Charges
• SSL Certificate Fees
• Third-Party Software Subscription Charges
• Payment Gateway Charges
• Bank Transaction Charges

All applicable taxes, duties, statutory charges, and government levies shall be payable by the client unless otherwise stated in the quotation or invoice.

Refunds shall be governed by the Refund & Cancellation Policy published by Spartan HR & Admin Solutions.

Generally:

• Payments made for completed services are non-refundable.
• Payments made for services already in progress are non-refundable.
• Customized projects, documentation services, recruitment support, and digital business solutions are non-refundable once work has commenced.

Approved refunds, if any, will be processed according to our Refund & Cancellation Policy.

Work will commence only after:

• Receipt of the required advance payment.
• Confirmation of payment by our accounts department.
• Receipt of all required documents and information from the client.

Any delay in payment or document submission may result in corresponding delays in project execution.

Spartan HR & Admin Solutions reserves the right to amend these Payment Terms & Conditions at any time without prior notice.

The latest version will always be published on our official website.